Tesla Model S: Troubleshooting Alerts
Tesla Model S (2012-2025) Owner's Manual / Consumer Information / Troubleshooting Alerts
- Autosteer temporarily unavailable
- Cruise control unavailable
- Camera blocked or blinded
- Maximum battery charge level reduced
- High voltage battery performance limited
- Unable to charge - Insufficient grounding
- Unable to charge - Input voltage too high
- Unable to charge - Charge handle too hot
- Unable to charge - Wall Connector issue
- Unable to charge - More than 1 primary unit
- Unable to charge - Incorrect switch setting
- Charging equipment not recognized
- Charging equipment communication error
- Charging equipment communication lost
- Charge port may not open when pressed
- Charge port latch not engaged
- Charging stopped - Charge cable disconnected
- Charging equipment not ready
- Cable blocked - Charge port latch may be frozen
- Charge rate reduced - Charge port may be frozen
- Charging adapter has electric arc flash hazard
- Autopark canceled
- Limited deceleration when accelerator is released
- Vehicle Hold feature unavailable
- Cannot charge - Poor grid power quality possible
- Charging stopped - Power lost while charging
- Power grid or vehicle issue limiting AC charging
- Poor electric grid power quality detected
- External charging equipment not providing power
- Charge rate reduced - Unexpected voltage drop
- Charging stopped due to large voltage drop
- External charging equipment error detected
- Charging slowed - Some AC phases not powered
- Service is required
- Unable to charge with Mobile Connector
- Unable to charge - Mobile Connector GFCI tripped
- Unable to charge with Mobile Connector
- Cannot charge - Charge handle temperature high
- Wall plug adapter error - Charge rate reduced
- Mobile Connector control box temperature high
- Charge rate reduced - Handle temperature high
- Mobile Connector to adapter connection hot
- Electrical system power reduced
- Electrical system is unable to support all features
- Electrical system backup power is unavailable
- Low voltage battery service is required
- Air pressure below recommendation for tires
- Air pressure in tires very low
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Autosteer temporarily unavailable
Autosteer is currently unavailable. This could be a temporary condition due
to external conditions that include:
Missing or faded lane markers
Narrow or winding roads
Poor visibility due to rain,
Cruise control unavailable
Reduced front radar visibility
Traffic-Aware Cruise Control and Autosteer are unavailable because the radar
located in the front bumper area of
your vehicle has no or low visibility. Continue to you
Camera blocked or blinded
Clean camera or wait for it to regain visibility
One or more of the vehicle cameras is blocked or blinded due to external
conditions. When the cameras cannot
provide accurate visual information, som
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Three Types of Keys
Model S supports three types of keys:
Phone key - You can set up your personal phone as a
"phone key" that communicates with Model S using
Bluetooth. A phone key supports automatic locking
and unlocking.
Key card - Tesla provides a key card that
communicates with Model S using short range
Forward Junction Box - 2nd Generation (Remove and Replace)
Warning: Only technicians who have been trained in High
Voltage Awareness are permitted to perform this procedure. Proper
personal protective equipment (PPE) and insulating HV gloves with a
minimum rating of class 00 (500V) must be worn any time a high
voltage cable is handled. Refer
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