Tesla Model S: Mobile Connector to adapter connection hot
Maximum charge rate reduced
Charge current has been reduced because the Mobile Connector has detected a high temperature at the connection between the wall plug adapter and the control box.
Make sure the wall plug adapter is fully connected to the Mobile Connector control box.
After unplugging from the power source (wall outlet), you should also inspect the wall plug adapter connection and the Mobile Connector control box connection for any obstructions (use a flashlight as necessary). Debris or foreign objects present where the wall plug adapter and the Mobile Connector control box connect can cause increased temperatures during charging.
It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the wall plug adapter into the Mobile Connector and then connecting to the power source (wall outlet). Once the Mobile Connector control box temperature has decreased and any obstruction has been removed, the alert should clear and charge current should no longer be reduced.
Also make sure the wall plug adapter is not covered by anything, and that there is no heat source nearby. If the issue persists in normal ambient temperatures (under 100ºF or 38ºC), service is required.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.
READ NEXT:
Electrical system power reduced
Vehicle may shut down unexpectedly
The electrical system cannot maintain the voltage required to support all
vehicle features.
If this alert is present while you are driving, it is possible your veh
Electrical system is unable to support all features
Shutting down features to conserve energy
The electrical system cannot support all vehicle features. Your vehicle is
shutting down nonessential features to
preserve energy for essential functions.
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
The backup power source for the electrical system, the low voltage battery,
is not available or cannot provide the
voltage required to support all vehicle
SEE MORE:
Plugging In
If desired, use the touchscreen to change the charge
limit and the charging current (see Charge Settings).
To charge at a public charging station, plug the
appropriate adapter into the vehicle's charging port, and
then connect the station's charging connector to the
adapter. The most commonly u
Charge Port - Single Phase - Non-Motorized (Remove and Replace) - Removal
Note: This procedure describes how to remove and install
the single phase charge port. If the vehicle is equipped with a 3
phase charge port, refer to procedure 44012102 (refer to procedure).
Warning: The high voltage harness must be removed from the
charge port before the charge port
