Tesla Model S: Warranty Service Regions

Tesla Motors provides service for Model S only in countries where it has a service presence. Service centers accept all incoming Model S vehicles, regardless of where they were purchased. However, the warranty for a particular vehicle is only valid in the region where it was originally purchased. The cost of all repairs performed outside the region of purchase must be paid for by the customer.

For example, Tesla can service a vehicle in Norway that was imported from North America, but the North American warranty on the vehicle is not valid in Norway. Extra costs might be associated with servicing this vehicle, such as shipping parts from another country or sending a technician to perform the service.

Additionally, the vehicle is repaired to the original build specifications, regardless of the current location of the vehicle. For example, a North American vehicle located in Europe must be repaired to North American specifications only. No parts or components from other regions may be substituted.

For more information, refer to the Model S New Vehicle Limited Warranty for that vehicle's region.

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