NOTE: If Model S has no low voltage power, you need an external low voltage power supply to open the hood or use the touchscreen. See If Vehicle Has No Power.
NOTE: Vehicles equipped with a hitch receiver cannot be pulled from the rear tow eye. Use the tow bar or hitch receiver only to pull the vehicle to a safe location, such as onto a flatbed truck. Do not transport the vehicle with wheels on the ground.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.
2. Release the rear tow eye cover by pressing firmly on its bottom perimeter until it pivots inward, then gently pulling the raised section toward you.
3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.
4. Attach the winch cable to the tow eye.
5. Activate Transport Mode.
6. Pull Model S slowly onto the flatbed truck.